✦ Serving NJ Businesses Since 2010📞 908-444-6442

Last Updated: 08/20/2026

Introduction
Mii2 IT Solutions and Design (“we,” “us,” “our”) values your privacy. This Privacy Policy explains how we collect, use, and protect your information when interacting with our website, services, and communications, including SMS communications. By using our website and services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, billing details, and any other information you provide.
  • Technical Information: IP address, browser type, operating system, and device information.
  • Usage Information: Pages visited, time spent on our website, and actions performed.
  • Communication Information: Records of your correspondence with us, including email and SMS communications.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide and manage our services.
  • To communicate with you regarding your account, services, and support inquiries.
  • To send SMS notifications, updates, and service-related messages.
  • To improve our website, services, and user experience.
  • To comply with legal obligations and enforce our terms of service.

3. SMS / Text Messaging Policy

Mii2 IT Solutions and Design sends text messages only to individuals who have provided prior express written consent. We do not send marketing or promotional text messages of any kind.

Program description. Our SMS program is limited to two purposes:

  • Multi-factor authentication (MFA/2FA) one-time passcodes used to verify your identity when accessing accounts and systems we manage for you.
  • Customer care and support: replies, ticket status updates, technician scheduling, and security alerts relating to service requests you have initiated with our support desk.

How consent is obtained. You provide express written consent by checking the SMS Sign-Up Agreement box in the Mii2 IT Solutions and Design service agreement you sign during onboarding, by submitting the SMS consent checkbox on our contact form, or by sending a text message to one of our published support numbers. Consent to receive text messages is never a condition of purchasing any goods or services.

Message frequency. Message frequency may vary and depends on your account activity and the support requests you initiate.

Cost. Message and data rates may apply, as charged by your mobile carrier.

Opt-out. You may opt out at any time by replying STOP to any message from us. You will receive one final confirmation message and will then receive no further texts. You may opt back in at any time by replying START.

Help. Reply HELP to any message for assistance, or contact us at 908-444-6442 or support@mii2td.com.

Your mobile number and SMS consent are never shared. No phone/mobile number information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. For clarity, “the above categories” refers to the data-sharing categories described in Section 5 of this Privacy Policy.

Carriers are not liable for delayed or undelivered messages.

Full SMS program terms are available at https://mii2td.com/sms-terms/.

When you give consent to receive text messages, we record the date and time, the IP address the consent was submitted from, and the exact consent wording shown to you at that moment. We keep this record for as long as you remain opted in and for four years afterwards, in order to evidence your consent if a carrier or regulator requests it. This record is never used for marketing and is never shared with third parties.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, track website performance, and analyze usage trends. You can manage your cookie preferences through your browser settings.

5. Sharing Your Information

We may share your information with:

  • Service providers and partners who assist in delivering our services.
  • Authorities if required by law or to protect our legal rights.
  • Third-party platforms for analytics or marketing purposes (anonymized data only).

SMS text messaging exclusion. No phone/mobile number information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. For clarity, “the above categories” refers to the data-sharing categories described in Section 5 of this Privacy Policy. Because SMS communications require explicit one-to-one consent, no consumer data relating to SMS messaging is sold, rented, or shared with any non-affiliated third party for any purpose other than delivering the messages you have requested — for example our messaging platform provider and mobile carriers.

6. Data Security

We implement robust security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of data transmission or storage is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

You have the right to:

  • Access and update your personal information.
  • Request deletion of your information (subject to legal and operational requirements).
  • Opt-out of marketing communications, including SMS messages.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be effective upon posting to our website, and the updated date will be indicated at the top.

10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:
Mii2 IT Solutions and Design
15 Alden Street, Suite 1, Cranford, NJ 07016
908.444.6442

Mii2 IT Support and Design does business as Mii2 IT Solutions and Design.

By using our website and services, you acknowledge that you have read and understood this Privacy Policy.